Telstra is one of the major telecommunications players in Australia and has Optus as its lead competitor. Despite its size and relative ubiquity, there are still many ways that the company can improve, particularly in regard to customer service. Telstra has somewhat of a notorious reputation for using foreign call centres to handle customer service …
How Commonwealth Bank became one of the ‘big four’ in Australia
Commonwealth Bank (also known as CBA or Commbank) is a multinational Australian bank that has a foothold in Asia, America, Europe, and more. It is known for providing a wide range of different financial services, namely insurance, superannuation, funds management, investment and brokerage. It is one of the largest companies in Australia and is part …
How Kmart owner Wesfarmers became one of Australia’s largest business empires
Wesfarmers Limited is one of the largest Australian conglomerations ever. Its headquarter is in the Western Australia capital city of Perth. It is mainly an Australian and New Zealand conglomeration of business that deals in sectors like coal mining, industrial products, chemical, fertilisers, and retail. Wesfarmers is one of the wealthiest companies and commonly listed …
Mobile App Usage Grew 40% in Q2 2020 to Hit an All Time High of 200 Billion Hours: App Annie
Mobile app usage reportedly increased dramatically at the peak of the COVID-19 lockdown worldwide. With people largely staying indoors because of the pandemic, time spent on mobile apps grew 40% year-over-year in Q2, 2020. According to new data from App Annie, people the world over spent an all-time monthly high of over 200 billion hours during April 2020. India …
How to build a successful franchise business like Harvey Norman
Harvey Norman is a large business based in Australia that has specialised in selling a variety of consumer products from bedding to computers. It mainly operates as a franchise business, meaning that people adopt the business name and business model to open it in new areas, rather than creating their own business from scratch. It …
Tips for good supply chain management like Target
Target is one of the biggest and most successful consumer goods retailers in the world and has been a successful brand in Australia. One of the reasons a store chain like Target is so successful is because of excellent logistics and supply chain management. It’s not just Target – all good business owners will explain …
Make a splash with your business! Here’s what to expect with a mural painter
A mural painter is your go-to guy to give your streets a touch of creativity and wonder. Whether it is a portrait piece, abstract artwork to a landscape, they provide the outdoors of your city with lively colours and patterns, to bring new wonder into the city. There are many expectations when it comes to …
International effects on the Virgin Australia business
In 2020, Virgin Australia faced significant financial loss due to the strain of the COVID-19 pandemic. Due to the pandemic, international tourism and recreational travel business suffered immensely and had a huge impact on the aviation industry. While Virgin temporarily went back to being an airline that was domestic-only, it did not manage to last …
How Australia’s New Industrial Manslaughter Laws Impact Businesses
As of 1 July 2024, South Australia and the Commonwealth public sector have introduced new, significantly more severe offences for industrial manslaughter. This legal change means that, except for Tasmania, nearly all Australian States and Territories now have criminal penalties for industrial manslaughter. Tasmania is also on the cusp of joining this list, recently introducing …
Finding Peace in a Hectic World
In today’s fast-paced world, it’s easy to get caught up in the hustle and bustle of daily life. With constant notifications, endless to-do lists, and the pressure to always be productive, finding a moment of peace can seem impossible. However, practicing mindfulness can offer a powerful antidote to the stress and chaos that often surround …