Business

3 Different Ways to Use a Virtual Phone System

The best businesses are the ones that are just one call away! For customers finding voice messages, delayed emails and texts, it can be hard to trust in whether this company is right for you. A virtual phone system is the answer to this, making sure your employees are on call, and that the feel they are being listened to. The three key ways to use a virtual phone system includes desktop, mobile, and web based systems. Each of these three methods, allows you to be in contact whether you are at the office and outside of work. This allows you to work on the go, showcasing your customer prioritization, your professionalism. Get the job done with this all-round communication program. Here we will be diving into three key methods of using a virtual phone system for your business.

Desktop

The desktop version of the virtual phone system makes any computer, laptop or PC your go-to communication channel. Forget the traditional office handsets! This application on your laptop will allow your employees to organise and follow up on any calls and messages that have been made by customers and clients. While you are doing your work on your PC, you won’t have to miss a second of customer calls, tests and voicemail messages. The application will notify you right away. In this case, you will be at their beckoned call, making sure customers are placed at the highest priority. It is simple, convenient, and allows you to organise all your messaging and office work in the one space. These virtual phone systems are made available on Mac, Linux, and Windows.

Mobile

Going for lunch? Out of the office? Having a holiday? The mobile application version of the virtual phone system will allow you to get in touch with colleagues, customers, and clients from anywhere. So long as you have a decent Internet connection. For more premium memberships, you can even contact so long as you have a device on you. You won’t have to worry about missing a call or text from any important customer again. That way customers remain satisfied and rely on your services, feeling as if they are being accommodated to. Whether you have an Android or iOS mobile, you will get to call and receive call from miles away. No need for a desk handset when you have virtual phone system on hand. You will never feel out of touch!

Web

Have some work to do online? Need to finish up emails, spreadsheets and cloud documents, but want to remain in contact? The web application ensures that you can call or text anyone without having to worry about missing out. The virtual phone system can utilise any application such as Google Chrome, Firefox, Safari, Internet Explorer, Edge, and much more. With all these choices, you will find yourself not having to worry about being uncontactable. You won’t have to be at your desk just to have a conversation. No need to buy a handset just to do the work.  Feel connected and organised, with this web based virtual phone system. You can call or text from anywhere and anytime. All you need is a working Internet connection and you are good to go. You can therefore work without the worry.

Virtual phone systems are the new frontier for businesses looking to satisfy and nurture their customer and network relationships. With the range of applications to choose from such as a web browser, mobile and via the desktop, you will never be out of touch. Just one ring and you’ll be there to answer.

Amelie Hall

Amelie Hall is a reporter covering business and entrepreneurial topics. Originally from the US, Alelie is a local journalist based in Melbourne. She has a master’s degree from the University of California at Berkeley Graduate School of Journalism, and she studied French and Latin American literature at the University of California at Santa Cruz.

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